Staff Panel
This panel is staff-only.
Sign in with Discord — you'll need a staff role on the server's Discord.
Helpdesk dashboard
Open work across every queue, what's assigned to you, and what's been escalated. Click a card to jump to that queue.
🎫 Assigned to me 0
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⏫ Escalated 0
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Recent activity
The latest recorded actions across the server and staff. Full log →
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Maintenance banner
Shows site-wide on /status (and the home status chip).
Announcement bar
Shows site-wide at the top of every page (promotional). Distinct from the maintenance banner.
Vote links
The voting sites shown on /vote. Edit any time a server-listing rotates — no code change needed. Founder-only.
Canned responses
Reusable reply macros staff can insert when answering a ticket. Admin+.
Live
Applications
Click a row to open the full application (answers, in-game stats, decision controls).
| # | Type | Applying for | Applicant | Status | Submitted | |
|---|---|---|---|---|---|---|
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Reports
Player reports and bug reports. Click a row to open the full report & conversation.
| # | Kind | Reported | Reporter | Status | Submitted | |
|---|---|---|---|---|---|---|
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| # | Severity | Summary | Reporter | Status | Submitted | |
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Support tickets
General help requests from players. Click a row to open the conversation.
| # | Category | Subject | From | Status | Submitted | |
|---|---|---|---|---|---|---|
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Ban & mute appeals
Players appealing a punishment. Click a row to open the full appeal & conversation. Triage is open to all staff; the final decision is Admin+.
| # | Type | Player | Status | Submitted | |
|---|---|---|---|---|---|
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Punishments
Look up any player's punishment record and add a staff-only context / justification note to any entry. Notes are never shown publicly. (Expungement lives in the Founder-only Expunge tab.)
Staff reports
Reports about staff members — you only see reports about staff ranked below you. Click a row for the full report & to issue strikes.
| # | Kind | Reported staff | Reporter | Status | Submitted | |
|---|---|---|---|---|---|---|
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Suggestions
Update status and post a staff response to suggestions from the community.
Polls
Create binary yes/no polls for community involvement tracking.
Create new poll
| # | Question | Votes | Closes | Status | |
|---|---|---|---|---|---|
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Season & economy
Moderation
Supporters & retention
Top countries
Activity (audit events this season)
| Event type | Count |
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Anomaly digest
Recent anticheat flags from the automation detector + honeypot. Mark as seen to clear from the list.
| Player | Flag | When | |
|---|---|---|---|
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Top pages (cookieless)
Page view counts from the cookieless beacon. No personal data, no cookies.
| Page | Views |
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Trends
Activity — last 14 days
Players & sessions — last 14 days
Staff activity — last 30 days
Session/playtime metrics above are live from the plugin (hs_sessions). Geolocation (country/region breakdown) is still pending plugin capture. This tab shows everything the database stores today.
Activity log
Every recorded server and staff action, categorized and searchable — newest first. The system of record (Discord stays for real-time alerts).
| When | Category | Action | Actor | Target | Detail |
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Expungement requests
Review and process player requests to have punishments removed from their public record.
| # | Player | Scope | Status | Submitted |
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Direct expunge (no request)
Browse every punished player below, or look up a name directly, then clear individual punishments — or their whole record — without a request.
Punished players
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News posts
Create, edit, and delete the posts shown on the public /news page. Body supports Markdown.
New post
| Title | Category | Status | Published | Actions |
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Player Management
Look up any player, see everything about them, and act — punishments, ranks, and account tools. Tier-gated.
Online
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Offline
Server Management
Seasons, events, maintenance, and the operations console. Admin+ for controls; season + console are Founder-only.
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Staff Management
The staff roster and supervision of lower ranks. You can review and manage staff below your own tier.
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